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Our sales team is ready to help you find the right fit. We’d love to hear from you.

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Reach the right team

Find answers, get help, or contact our support team.

Capital Rx member support

For members

If you are a member and have a concern, you may contact our Customer Care team by calling the dedicated toll-free number or the number printed on the back of your member ID card or email us at: support@cap-rx.com.

888-832-2779
888-832-2779
Judi Health support

For Judi Health members

If you are a member and have a concern, you may contact our Customer Care team by calling the dedicated toll-free number or the number printed on the back of your member ID card or email us at: support@judihealth.com

Available M-F 8am-8pm ET, excluding holidays

1-833-599-1020
1-833-599-1020

General Judi Health Information

Mail for non-PHI Inquires
111 Town Square Pl Ste 1238 PMB 87234 Jersey City, NJ, 07310-1810
‍
Mail for Judi Health Inquiries
ATTN: Judi Health
9450 SW Gemini Dr. #87234 Beaverton, Oregon 97008-7105
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EMAIL: support@judihealth.com
CALL: 1-833-599-1020
‍
Available M-F 8am-8pm ET, excluding holidays

Prescriber support

For prescribers

Please call the number or fill out the form below if you have formulary or coverage questions, questions about specialty & mail-order prescriptions, or any general prescriber inquiries.

Note: This form cannot be used to submit prior authorization information!

For any legal or clinical information, please send physical mail to: Capital Rx, 228 Park Ave S, Suite 87234, New York, NY 10003

(833) 502 - 3347
(833) 502 - 3347
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Pharmacist support

For pharmacists

We're here to help answer your questions about member eligibility or other benefit plan information, claims processing, and payment/remittance questions. Please call the number above or fill out the form below.

If you are an in-network pharmacy located in Texas and are requesting a copy of your executed contract, please complete the below form to receive a copy of the applicable contractual documents securely pursuant to TIC Sec. 1369.6021.

For any legal or clinical information, please send physical mail to: Capital Rx, 228 Park Ave S, Suite 87234, New York, NY 10003

(833) 502 - 3347
(833) 502 - 3347
Message sent

Thank you for reaching out. Someone on our team will be in contact with you shortly.

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Audit/Appeals & Inquiries

For Audit/Appeals & Inquiries

The Pharmacy Audit team is responsible solely for handling desktop pharmacy audit appeals, grievances related to audits, and investigations involving fraud, waste, or abuse (FWA). This inbox should only be used by pharmacies appealing the results of an audit.

Email us at: pharmacy_audit@cap-rx.com

(833) 502 - 3347
(833) 502 - 3347
Pharmacy Audit Grievance Form
Pharmacy Audit Grievance Form
Press & Media contact

For Press & Media

Have questions, interview requests, or need more information? Reach out to us.

Media Inquiries
marketing@cap-rx.com